Wholesale Orders
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For questions about wholesale orders please contact:
Wholesale@MonarchAndMariposa.com
Last Updated: February 24, 2023
Monarch and Mariposa Wholesale Terms and Conditions
These WholesaleTerms and Conditions apply to purchase transactions (“Orders”) between Monarch and Mariposa, LLC (“Seller,” “us,” “we,” or “our”), and a wholesale buyer (“Buyer,” or “you”). The Terms of Service located at monarchandmariposa.com/policies/terms-of-service, and Privacy Policy located at monarchandmariposa.com/policies/privacy-policy are incorporated by reference as if fully set forth herein.
Wholesale Discount Prices
1.1 Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store or web site. We reserve the right to verify eligibility.
1.2 Current Prices are located on the line sheet that we will provide upon request.
Minimum Order
2.1 The minimum Order is $300.00 USD total of all items plus shipping.
Ordering Process
3.1 Wholesale items can be ordered or re-ordered in person or by contacting MonarchAndMariposa@gmail.com.
Payment Terms
4.1 Credit Card, PayPal, and Venmo: We accept credit cards including MasterCard, Visa, and American Express. We also accept Paypal and Venmo.
4.2 Buyer is responsible for shipping costs.
4.3 Payment is due before shipment. We will send an invoice for remaining balance plus shipping costs (or just shipping costs if paid in full) when the order is ready. We will ship within 7 (seven) business days of receipt of payment.
Lead Time
5.1 Items are made to order. Typically Orders are ready for shipment within 3 (three) weeks. Certain feathers or hardware may take longer to source, but this will be communicated to the Buyer at the time of sale. If you have a rush order please let us know and we will use commercially reasonable efforts to try and get your order out as soon as practicable.
Shipping
6.1 All Orders are shipped via UPS. We are happy to work with you if there is another shipping method (USPS/FedEx) that you would prefer to use. We will not ship via any method that does not provide detailed tracking.
6.2 Shipping costs are determined at the time of shipping and these costs are passed on to the Buyer.
6.3 You will receive a packing list with your Order.
6.4 We do not ship international orders at this time.
Shipping Errors / Damaged Goods
7.1 All shipments are FOB Shipping Point.
7.2 Any claims for damages must be made directly with the carrier immediately. Seller is not responsible for any delay or damage caused by the carrier.
Returns and Exchanges
8.1 Our products are handcrafted from natural feathers and wings, meaning each piece is unique and may vary. All items are made as close to original design as possible. We will not accept exchanges due to these variations.
8.2 Please notify us of any defective products within 7 (seven) days of receipt of shipment. We will then either issue a credit or send a replacement product at no cost. If Buyer does not provide notification of defects within 7 (seven) days, no refunds will be issued.
Intellectual Property Rights and Exclusivity
9.1 Seller owns all rights and title to the Monarch and Mariposa™ brand and intellectual property rights, including but not limited to all trademarks, copyrights, and trade secrets (“IP Rights”). Seller will not and does not transfer or assign any of its IP Rights with an Order or shipment of an Order. A Buyer shall not use the Monarch and Mariposa™ IP Rights without explicit written and signed permission from the Seller.
9.2 Seller will not enter into an exclusive agreement with any one Buyer.
9.3 We may offer exclusive designs or exclusive products within our discretion. Upfront payment and sufficient lead-time is required for exclusive products.
